Terms of Service

1. Eligibility and account

• You must be at least 18 years old (or the age of majority where you live, if higher) and able to enter into a binding contract.
• If you use the Service for a company or another person, you confirm that you are authorised to bind them to these Terms.
• One account per person. Provide accurate information, keep your password secret and do not share your account. You are responsible for everything done through it; tell us immediately if you suspect unauthorised use.
• We may refuse, suspend or close accounts at our discretion, including before the public launch, when access to generation is limited to invited members.

2. The Service

RED PIXEL is an AI-assisted image workflow builder: you compose nodes on a canvas that send your images and prompts to third-party AI models and receive generated results. The Service is offered as a continuously evolving product; features may be added, changed, limited or withdrawn at any time. We may set and change limits on file sizes, resolutions, concurrency, storage and request rates.

3. Coins

• What coins are. Coins are prepaid credits used inside the Service to pay for actions such as image renders, prompt generation, upscales and dictation. Coins are not money, not a currency and not a deposit; they have no monetary value outside the Service, cannot be transferred to another account, exchanged, resold or redeemed for cash, and belong to the account they were credited to.
• Prices. Each action shows its price in coins before you start it. Prices depend on the model and the output size and may change at any time without prior notice; a change never affects an action that was already started.
• Charging and automatic refunds. Coins are deducted when an action starts. If the AI provider fails and no result is produced, the coins for that action are returned to your balance automatically. A result that is produced but that you do not like, or that differs from what you expected, is not a failure and is not refunded — AI models are inherently unpredictable.
• Buying coins. Coins are sold in packs, in euros, through Stripe. The price shown at checkout includes any applicable VAT; Stripe issues the receipt. By purchasing coins you expressly request that they be delivered to your balance immediately and acknowledge that, once delivered, the purchase is complete and — to the extent the law allows — your statutory right of withdrawal no longer applies. Where mandatory consumer law nevertheless grants a right of withdrawal or refund, it extends only to coins that have not been used.
• No other refunds. Except as stated above or required by mandatory law, all coin purchases are final and non-refundable, including when you close your account or we terminate it under these Terms.
• Free coins. Welcome, promotional or granted coins are a gift, may be limited to certain uses, and may be reduced, revoked or set to expire at our discretion.
• Disputes and errors. If you dispute a payment with your bank or card issuer, we may suspend your account and remove the disputed coins until the matter is resolved. We may correct balance errors in either direction and will tell you when we do.
• Expiry. Coins do not expire while your account is active. Coins on an account that has been inactive for 24 months or that is closed for breach of these Terms are forfeited.

4. Acceptable use

You agree not to use the Service, and not to create or upload content, to:

• break any law, or infringe anyone’s copyright, trademark, privacy, publicity or other rights;
• create or process sexual content involving minors, non-consensual intimate imagery, or content that sexualises real people without their consent;
• depict real people in a misleading way, impersonate anyone, or produce deceptive media (“deepfakes”) of real people without their explicit consent;
• harass, threaten, defame or incite violence or hatred against anyone;
• upload images of people without having the right and, where required, their consent to process them;
• circumvent coin charging, access limits, rate limits or security measures, or use another person’s account;
• reverse engineer, scrape, crawl, overload or interfere with the Service, or access it by automated means other than the interface we provide;
• resell, sublicense or provide the Service to third parties as a service;
• violate the usage policies of the AI providers we rely on (including OpenAI’s usage policies), which you accept as a condition of using the Service.

We may remove content, refuse to process a request, and suspend or terminate accounts that breach this section, without refund.

5. Your content

• You keep whatever rights you hold in the images, prompts and other material you upload (“Your Content”).
• You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, process, display and adapt Your Content as needed to operate, secure and improve the Service, to send it to our AI providers on your instruction, and to comply with the law. The licence ends when you delete the content, except for copies in backups and where we must keep it by law.
• You represent and warrant that you own or have all rights, licences and consents needed for Your Content and its processing as described, that it does not violate any law or third-party right, and that you have the consent of every identifiable person it depicts.
• We do not routinely monitor content, but we may review, block or remove any content at our discretion.
• You are responsible for keeping your own copies. The Service is not an archive or backup service and we may delete content of closed accounts.

6. AI outputs

• Images and text produced by the Service (“Outputs”) are generated automatically by third-party AI models from Your Content and instructions.
• Subject to these Terms and to the terms of the model provider, we assign to you whatever rights we may hold in Outputs generated for you. Outputs may not be protectable by copyright, may be similar or identical to outputs generated for others, and we make no promise that they are unique, original, accurate, lawful or fit for any purpose.
• You must review Outputs before relying on or publishing them. You are solely responsible for how you use them, including for disclosing AI generation where the law or a platform requires it and for not presenting Outputs as authentic photographs of real events or people.

7. Third-party services

The Service depends on third parties, including OpenAI (AI models), Stripe (payments), Vercel, Supabase and Cloudflare (infrastructure). Their terms apply to their services. We are not responsible for their availability, performance, pricing or conduct, and a failure on their side is not a breach of these Terms by us.

8. Our intellectual property

The Service, including its software, design, node presets, prompt engineering, text and trademarks, belongs to us or our licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service in accordance with these Terms. Any feedback you give us may be used without obligation to you.

9. Availability

We do not guarantee that the Service will be available, uninterrupted, error-free or secure. We may suspend it for maintenance, updates or reasons outside our control, and we may modify or discontinue all or part of it at any time. Where we discontinue the Service entirely we will give reasonable notice and handle unused purchased coins in accordance with section 3 and mandatory law.

10. Termination

• You may stop using the Service and ask us to delete your account at any time.
• We may suspend or terminate your account immediately if you breach these Terms, if the law requires it, if your use creates risk or liability for us, or after 24 months of inactivity following a notice.
• On termination your right to use the Service ends, your content may be deleted in accordance with the Privacy Policy, and coins are handled as described in section 3. Sections that by their nature should survive (including 3, 5, 6, 11 to 14 and 16) survive termination.

11. Disclaimer of warranties

THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY AND UNINTERRUPTED OR ERROR-FREE OPERATION, TO THE FULLEST EXTENT PERMITTED BY LAW.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, CONTENT, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE, THE OUTPUTS OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY TWELVE-MONTH PERIOD IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THAT PERIOD OR EUR 50.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, for gross negligence or wilful misconduct, or any liability that cannot be excluded under the law that applies to you, including mandatory consumer-protection rights.

13. Indemnity

You will defend, indemnify and hold harmless Daniel Nagaets and RED PIXEL from any claim, loss, liability, damage, cost or expense (including reasonable legal fees) arising from Your Content, your use of the Service or the Outputs, or your breach of these Terms or of any law or third-party right.

14. Governing law and disputes

These Terms are governed by the laws of the country in which the operator of the Service is established, excluding its conflict-of-law rules, and the courts of that country have exclusive jurisdiction, except that consumers keep the protection of the mandatory rules and the courts of the country where they habitually reside. Before starting any proceedings, please write to us so we can try to resolve the matter informally within 30 days.

15. Changes to these Terms

We may change these Terms. The current version, with its effective date, is always published at this address. For material changes we will notify you by email or inside the Service before they take effect. If you do not accept a change, stop using the Service before the effective date; continued use afterwards means acceptance.

16. General

• These Terms and the Privacy Policy are the entire agreement between you and us about the Service and replace any earlier agreement.
• If any provision is held invalid, the rest remains in force and the invalid provision is replaced by a valid one that comes closest to its intent.
• Our failure to enforce a provision is not a waiver of it.
• You may not assign these Terms; we may assign them to a successor of the Service.
• We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices to you may be sent to the email address on your account; notices to us go to the address below. These Terms are written in English; any translation is for convenience only.

17. Contact

Daniel Nagaets — nagaets.daniel@gmail.com