Simple credits. Priced before you click.

Credits are how you pay for actions in RED PIXEL: renders, upscales and prompt writing. Every button shows its price in credits before you click it, and the credits are taken when the action starts. Some actions, such as dictation, the Sharp upscale and Downscale, are free.

1,000 credits cost €10.45 in the smallest pack; larger packs and plans give you more credits per euro.

Credits are prepaid units for this service only. They are not money, electronic money, a currency or a virtual currency. They have no cash value and can’t be exchanged for money, except for the refunds described on Refunds and withdrawal. They belong to your account and can’t be transferred or sold.

Credit packs (one-time purchases):

• €10.45 for 1,000 credits (€10.45 per 1,000)
• €26.05 for 2,550 credits (€10.22 per 1,000)
• €52.30 for 5,150 credits (€10.16 per 1,000)
• €104.70 for 10,350 credits (€10.12 per 1,000)

Monthly plans (renew automatically every month until you cancel): At launch

• Start: €10.20 a month for 1,000 credits each month (your first month €6.45, once per account)
• Creator: €29.50 a month for 3,200 credits each month
• Pro: €89 a month for 10,200 credits each month
• Studio: €155.05 a month for 19,000 credits each month

Yearly plans (billed once a year, renew automatically every year until you cancel; their credits are added every month): At launch

• Start: €99 a year for 1,000 credits each month
• Creator: €290 a year for 3,200 credits each month
• Pro: €890 a year for 10,200 credits each month
• Studio: €1,547 a year for 19,000 credits each month

All prices are in euros (EUR) and include VAT or sales tax where applicable. What each action costs in credits is listed on Pricing, and the app shows the exact price before you run anything.

These are our launch prices. Purchases open on launch day.

Credits from a pack are valid for 24 months from the date you bought that pack. Each purchase has its own date.

Credits that come with a monthly plan are valid until the end of the billing period they were issued for. Then they expire.

A yearly plan adds its credits every month; each month’s credits are valid until the end of that month.

Credits we grant in a promotion are valid for the period we state when we grant them. Beta credits are explained under What are beta credits?

The credits that expire soonest are used first. So the credits of your current plan period are usually used before pack credits, and credits from an older pack before those from a newer one.

If a model returns an error, the credits for that action come back automatically, and the card shows how many came back. Its Retry button runs the same settings again, at the price shown on the button. If a run fails in another way and your credits did not come back, contact us at support@redpixel.club and we restore them.

A result that works but that you don’t like is not a failure, and its credits are not refunded. You can change the prompt or settings and run the step again.

If you buy as a consumer, you can withdraw from a purchase within 14 days without giving a reason. We refund the part of the price that matches the credits from that purchase you have not used: price paid × unused credits ÷ credits in the purchase. For example, if you bought 2,550 credits for €26.05 and used 600, you get back €19.92. For a monthly plan, this applies to your first billing period. The right ends once all credits of that purchase have been used.

The quickest way: the “Withdraw from contract here” button next to the purchase on your Credits page (Invoices). Or email support@redpixel.club before the 14 days end. Include your account email and say which purchase you are withdrawing from (its date and amount, or the order number). You can also use the model withdrawal form on Refunds and withdrawal. We refund you within 14 days of receiving your withdrawal, to the payment method you used.

Failed generations are refunded in credits, as described here. Results you don’t like are not refunded.

No. Credits included in a plan are valid until the end of the billing period they come with. Whatever is left then expires, and the next period starts with the plan’s new credits. If you need credits that last longer, buy a pack: pack credits are valid for 24 months.

Email support@redpixel.club from the address on your account and ask us to cancel your plan. You can cancel at any time, and we confirm the cancellation by email.

The cancellation takes effect at the end of the current billing period (for a yearly plan, the end of the paid year): the plan does not renew, and you can use its credits until then. We don’t refund part of a period unless the law requires it, for example when you withdraw within 14 days of starting the plan (see Refunds and withdrawal).

If we change a plan’s price, we email you at least 30 days before it applies, and you can cancel before then.